Counselling Skills

Further Information:

If you have an enquiry or want to request further information: either complete the form on the ‘Contact Us’ page, or email or call us on 0330 202 0283

Introduction to Counselling Skills

The primary focus of the Introduction to Counselling Skills programme is to introduce participate to active listening and empathic responding as these are the foundation of effective communication. The course is designed for individuals who are interested in developing their self-awareness and improving their effectiveness in communicating with others either in their personal or working lives. It is designed to make it accessible for people with weekday commitments and takes place one evening per week 6.00 – 9.00 pm for 8 weeks.

The aim of the programme is to introduce participants to some of the concepts and skills required to offer support through the use of listening and responding skills in different settings.

  • The Helping Relationship
  • Developing Self Awareness
  • Active Listening and Responding Skills
  • Application of Counselling Skills in different settings

The programme uses a range of learning activities to support different learning styles; tutor presentations, workshops, group discussions and skills practice in dyads or triads.

The full cost of this module is £200.00

The “Introduction to Counselling Skills” is the first module of a four-module programme which will lead to a Certificate in Counselling Skills This course can be taken as a stand-alone unit or as the first module of the full certificate programme. (see below). 


The full Counselling Skills programme is beneficial to people working in a wide range of professions particularly those whose role involves building and sustaining relationships with people; health and social care, education, HR.   The course is designed to enhance participant’s intrapersonal and interpersonal understanding of the nature and dynamics of relationships and communication.  The course is delivered over four modules and designed to suit people who have week day commitments.

The programme is designed around four key themes: understanding counselling theory, developing counselling skills, developing self-awareness and developing ethical awareness.  Each module will integrate these themes by focusing on a particular aspect of the Helping Relationship as follows:

  • Module 1 Establishing a Helping Relationship: The Gentle Art of Listening
  • Module 2 Building trust and engagement: Transition and Change
  • Module 3 Deepening Exploration: Empowerment
  • Module 4 Integration: The Reflective Practitioner

The full certificate programme is designed as a foundation course for entry onto the

Persona Post Graduate Diploma Programme in Psychological Wellbeing, Counselling and Psychotherapy (BACP Accredited, academically validated by the University of Aberdeen)

The programme uses a range of learning activities to support different learning styles; tutor presentations, workshops, group discussions, skills practice in dyads, triads and small groups.

Module           Theme                                                                                                 Dates

Module 1        Establishing a helping relationship: The Gentle Art of Listening  Oct 25th – Dec 6th

Module 2        Building trust and engagement: Transition and Change               Jan 10th - Feb 21st

Module 3        Deepening exploration: Empowerment                                          March 7th – May 9th

Module 4        Integration: The Reflective Practitioner                                         May 16th – June 27th

A deposit of £100 is required on acceptance of a place on the course, thereafter each module costs £250.00

The course will be delivered from The TCS Centre, 169 Bank Street, Coatbridge, ML5 1ET

If you are interested in these courses or have an enquiry either complete the form on the ‘Contact Us’ page, email or call us on 0330 202 0283.

Applied Counselling Skills

The Persona team design bespoke counselling skills programmes to meet the needs of different organisations and the services they deliver. We have designed programmes for HR and Personnel Practitioners, Social Care teams who work with vulnerable client groups, multidisciplinary healthcare teams, teachers working with special needs, volunteers working in a BME community and support workers working with substance abuse.

The programme content, key themes, structure and duration will all be flexed to meet the requirements of the commissioning organisation: e.g. we have delivered one day or two-day introduction programmes and a full certificate programme for different organisations. Some organisations find that when a number of staff require training, an in-house programme is cost effective.

The programme is designed to be experiential offering the opportunity for participants to reflect on their work and to participate in counselling skills practice with their colleagues.

If your organisation is interested, please contact us for an initial discussion by emailing

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“Being a student on the Persona PG Counselling Diploma was the best and most important decision I have ever made. It has been life changing. The group process and emphasis on self- development was instrumental in my journey of self-discovery.”

Christine 2014-2016

“Being on the programme opened up new insights into who I was - an awareness to change certain things and an acceptance of those things in me that I could truly cherish. This wouldn't have been possible without my peers and tutors. A great learning experience indeed! “  

Sarah 2014 – 2016

'Persona offers a substantive and truly immersive training in counselling; I have found that my experience and learning from being on the course has given me a solid and proper foundation on which to build my counselling career.'

Kenny 2005-2007


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